Energy + Water Assistance

We offer support for Seattle residents to help pay for home energy, furnace repair, cleaning or replacement, and water utilities.

Our energy assistance programs are now open to support households with low incomes pay energy bills, refill oil tanks, and repair or replace furnaces to keep warm throughout the winter. Byrd Byrd Barr Place administers both the Low Income Home Energy Assistance Program (LIHEAP) and the Puget Sound Energy Home Energy Lifeline Program (PSE HELP). Households can qualify for one or both programs. 

Households that qualify for LIHEAP may also get support to pay a past-due balance on your energy or water utility bill; purchase an air conditioner for staying cool in summer months; or receive financial aid to cover past-due rent if facing eviction.

What do you need assistance with?

The current program year is open from Oct. 1, 2022 through Aug. 31, 2023.

Note: You will need to qualify for the Low Income Home Energy Assistance Program (LIHEAP) in order to be eligible for other services, such as furnace repair or water assistance.

Notify Seattle City Light (206-684-3000) or Puget Sound Energy (1-888-225-5773) right away that you are applying to Byrd Barr Place for emergency energy assistance. If you have an active disconnect notice, we will process your application within 72 hours.

Apply online or download the form and return by email, mail or drop off at our offices. If you have questions or need help with the form, contact us at energyassistance@byrdbarr.place or 206-812-4940.

Byrd Barr Place administers the Low Income Home Energy Assistance Program (LIHEAP) to help households with energy, heating and cooling, using electric, gas, wood or oil. With the LIHEAP program, payment support ranges from $200 to $1,000.

We also administer the Puget Sound Energy Home Energy Lifeline Program (PSE HELP) to support PSE customers in paying for electric or gas. With the PSE HELP program, payments range from $250 to $1,000. 

Depending on your income and utility provider, you may qualify for a grant from one or both of these programs once per program year between Oct. 1, 2022 and Aug. 31, 2023. Payment support is made by Byrd Barr Place directly to the utility company.

Apply online or download the form and return by email, mail or drop off at our offices. If you have questions or need help with the form, contact us at energyassistance@byrdbarr.place or 206-812-4940.

For help re-filling your oil tank, please complete the energy assistance application and include the most recent copy of your oil delivery receipt.

Apply online or download the form and return by email, mail or drop off at our offices. If you have questions or need help with the form, contact us at energyassistance@byrdbarr.place or 206-812-4940.

If you are a homeowner and approved for the current LIHEAP program year, you may qualify for financial assistance with furnace repairs, cleanings or replacements.

Apply online or download the form and return by email, mail or drop off at our offices. If you have questions or need help with the form, contact us at energyassistance@byrdbarr.place or 206-812-4940.

The Low Income Home Energy Assistance Program (LIHEAP) offers the Contingency Benefit and Arrearages Benefit to eligible households. Upon determination of need, a household may receive a Contingency Benefit of $500 or an Arrearage Benefit of up to $2,500 to pay a past due balance to resolve a heat related crisis.

If a client has a balance of $550 or less after receiving a LIHEAP benefit, they will be processed for the Contingency Benefit. If a client has a balance of $551 or more after receiving a LIHEAP benefit, they will be processed for the Arrearage Benefit.

The Arrearage Benefit is a once-in-a-lifetime benefit. This means that all members of the household will be eligible to receive the benefit again in seven years.

To be eligible for an air conditioning (A/C) unit, you must be approved for LIHEAP during the current program year.

To request an A/C, indicate your interest on the energy assistance application form. Apply online or download the form and return by email, mail or drop off at our offices. If you have questions or need help with the form, contact us at acprogram@byrdbarr.place or 206-812-4940.

The A/C unit is a once-in-a-lifetime benefit. This means all members of the household who receive this benefit will be eligible to receive the benefit again in seven years.

Byrd Barr Place administers the Low Income Household Water Assistance Program to help households pay for drinking water and/or wastewater services. Eligible clients can receive up to $2,500 in a program year between Oct. 1, 2022 and Aug. 31, 2023.

Eligible households must first qualify for the Low Income Home Energy Assistance Program (LIHEAP), have an active Seattle Public Utilities account, and a past-due balance. 

Apply online or download the form and return by email, mail or drop off at our offices. If you have questions or need help with the forms, contact us at energyassistance@byrdbarr.place or 206-812-4940.

The rental assistance program is currently not open.

When open, Byrd Barr Place can provide financial support for apartment and home renters in the Seattle area who have an active eviction notice. Eligible households can receive up to $1,500 for past-due rent. You must first qualify for the Low Income Home Energy Assistance Program (LIHEAP). Payment is made directly to your landlord.

Starting Oct. 1, 2022, clients can indicate their interest on the energy assistance application, or contact us at energyassistance@byrdbarr.place or 206-812-4940 with questions.

Our Community Connector can help you find and access other community resources and services. For example, we can assist you with signing up for SNAP, getting an ORCA card or bus passes, learning about job readiness programs, and connecting to coordinated health care. To request Community Connector services, please submit a request or call us at 206-812-4940.

You can also refer to the Byrd Barr Place Resource List for additional services, such as tenant counseling, legal assistance, relicensing, transportation, health and dental care, veterans support and more.

Contact us at energyassistance@byrdbarr.place or call 206-812-4940 for more information.

Additional Application Information

To be eligible for energy assistance from Byrd Barr Place, you must meet the following criteria.*

1) Use electricity, natural gas, wood, propane or oil to heat your home.

2) Live in one of the following Seattle ZIP codes:

98101
98102
98103
98104
98106
98107
98108
98019
98112
98115

98116
98117
98118
98119
98121
98122
98125
98126

98133
98134
98136
98144

98165
98177
98178
98199

* Residents of these ZIP codes who are not within Seattle city limits may be served by other agencies. If you are unsure if your home is located in our service area, please call us at 206-812-4940.

For ZIP codes not listed here, please contact the relevant agency:

South of Seattle and ZIP codes 98178 or 98106
Multi-Service Center
253-517-2263

Northeast of Seattle and 98133 ZIP code north of NE 145th Street
Hopelink
425-658-2592

3) Meet the following household income guidelines.

Eligibility is based on the average household monthly income for the previous three months.

 

 

2022–2023 Maximum Average Monthly Income Requirements
Household Size LIHEAP PSE HELP
1 person $1,699 $5,563
2 people $2,289 $6,354
3 people $2,879 $7,150
4 people $3,469 $7,942
5 people $4,049 $8,579
6 people $4,649 $9,213
7 people $5,239 $9,850
8 people $5,829 $10,483
9 people $6,419 $11,121
10 people $7,009 $11,121
11 people $7,559 $12,392
12 people $8,189 $13,025
13 people $8,779 $13,663
14 people $9,369 $14,296
15 people $9,959 $14,933

* Meeting these criteria does not guarantee that you will receive assistance.

Applications are processed in the order received. If a submitted application is incomplete, we will contact you, and you will have 90 days from the signature date to provide missing documents or information before your application expires.

After processing, Byrd Barr Place will pledge your payment support amount to your utility on your behalf. The grant may take one to two billing cycles before it is reflected on your bill. Direct pay clients should receive a check by mail six to eight weeks following processing.

In the meantime, find out from your utility how much you owe and set up payment arrangements, if needed. You must continue to pay your bills to prevent a disconnection.

Once the payment support is applied to your account, you are responsible for any balance or future payments. As long as you owe money, you will continue to receive notices until it is paid. You must pay 50% of what you owe (including the payment support) to prevent a shut off or to reconnect your service.

If your service is shut off, contact your utility to set up a time for reconnection. You may be charged a reconnection fee and may be required to pay the balance on a closed account.

If you need assistance to pay your balance, please contact your utility to make payment arrangements or call 2-1-1 for more resources.

  • Seattle City Light 206-684-3000
  • Puget Sound Energy 1-888-225-5773

Seattle City Light Customers

You may be eligible to have your electric bills lowered by 60%. Visit Seattle City Light’s Utility Discount Program or call 206-684-0268.

If you require additional assistance for a disconnect or urgent notice, please visit Seattle City Light or call 206-684-3688.

Q: Do I need to have a shut-off notice or be disconnected to apply?
A: No. This program is designed to help you pay your bills. You do not have to have a shut-off notice to apply.

Q: How much will I receive?
A: Assistance varies by household. Payment support is calculated based on your average household income, number of household members, historical energy usage and housing type.

Q: When will I receive my payment support?
A: If you have a disconnect notice we will process your application within 72 hours. Otherwise, applications are processed in the order received. After processing, the payment support will be pledged to your utility on your behalf. It can take up to 8 weeks from your application date to show as paid on your account. You must continue to pay your bills to prevent a disconnection. If you need assistance to pay your balance, please contact your utility to make payment arrangements or call 2-1-1 for more resources.

Q: I get the monthly 60% discount on my Seattle City Light bill. Can I still apply for payment support?
A: Yes, please still apply. With UDP (Utility Discount Program) and LIHEAP (Low Income Home Energy Assistance Program), you can cover more of your Seattle City Light bills for the year.

Q: What if I owe money on an old account or an account at a different residence?
A: If you have moved and closed your account or have been disconnected, your payment support can go only toward your new, active account. Call your utility service provider to make payment arrangements on your previous account balance.

Q: I applied last year, and my payment support was more. If my income hasn’t changed, why is my payment support less this year?
A: Payment support is calculated based on household income, household size, housing type and energy usage. Payment support can vary year to year depending on how these variables change. If your household income and size have not changed, the difference is probably due to your energy usage.

Q: I was included on another household member’s application who applied this year. Can I apply too?
A: No. Energy assistance payment support applies to the whole household. Everyone listed as a household member benefits from the payment support and cannot apply separately or be listed as part of another household until the next program year. This applies even if you move to your own residence.

Q: Can I apply if I was denied in the past?
A: Yes. We look at your current income and household size. If you were denied before and want to apply again, we will review your application to see if you meet the eligibility requirements.

How to Apply

There are several options for submitting an application:

To apply online complete the online application and upload all required documents.

Download an application form or request that a form be mailed to you by emailing energyassistance@byrdbarr.place or calling 206-812-4940.

When you have finished filling it out, please mail your completed application to 722 18th Ave, Seattle, WA 98122.

Download an application form or request that a form be mailed to you by emailing energyassistance@byrdbarr.place or calling 206-812-4940.

Once you have finished filling it out, please drop off your completed application at our offices at 722 18th Avenue during our open hours, Monday through Friday between 9 a.m. and 5 p.m.

This resource will be coming soon.

Common Application Questions

1 – Heat Bill

Electricity, Natural Gas, Oil, Propane, Wood
*If you pay for utilities as a portion of your rent, we will need some information about your landlord.

2 – Social Security Card(s) for all Household Members

Please note that if you or a family member does not have a Social Security Number, permanent residency documentation is required for at least ONE (1) household member

3 – Valid Photo ID for Primary Applicant*

Only required if you are a customer of Puget Sound Energy.*
Examples: State Identification, Passport, Green Card, Military or Tribal Identification

4 – Income Documentation for all Adult Household Members (18+ Years Old)

Examples: Benefit award letters, pay stubs, W2s, etc.
Most recent month information is the minimum, but you may enter up to 3* income limits: IncLimits21-22

5 – Lease or Recertification Letter*

Only if you pay utilities as part of your rent, a full lease is required*

6 – Seattle Public Utilities Disconnect Notice or Recertification Letter

Only if you are seeking the one-time, water assistance benefit.*

You can submit the application without uploading supporting documents, but the application CANNOT be evaluated until these documents are received by upload or by mail.

If uploading pictures, please ensure the pictures are clear and readable.

There is a 35MB limit for all pictures and documents being uploaded. This can be an issue if the images you’re uploading are extremely high quality or if you live in a larger household. If you receive an error for exceeding the maximum allowed size, please re-submit the application with only the uploads for your ID and utility bill(s), and we will send you a secure upload link to attach your remaining documents separately.

If you have trouble, please contact our technology coordinator at 206-812-4950, or via email: Jacob@byrdbarr.place.

If you receive errors upon submission and need help troubleshooting, please contact our technology coordinator at 206-812-4950, or via email: Jacob@byrdbarr.place.

Downloadable Application Forms

If you manage your own Seattle City Light and Puget Sound Energy account, please fill out this form:

If you pay for your heat/energy bill with your rent and your landlord manages the Seattle City Light and Puget Sound Energy account, please fill out this form:

Available for download soon.

Available for download soon.

Available for download soon.

Available for download soon.

Available for download soon.

Still Need Help? 

Contact us at energyassistance@byrdbarr.place or call 206-812-4940 for more information.

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